Terms and Conditions

Effective Date: 12th January, 2025
Welcome to the Wyndham Edmonton Hotel & Conference Centre. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

 

Use of Website
Our website is intended to provide information about the Wyndham Edmonton Hotel & Conference Centre, including accommodations, event spaces, and services. By using this website, you agree to:

1. Use the site only for lawful purposes and in compliance with applicable laws.
2. Not use the site for fraudulent purposes or to transmit harmful content such as viruses.
3. Not attempt to interfere with the proper functioning of the website.
4. We reserve the right to terminate your access to the website if you breach these terms.

 

Reservations and Bookings
    General Policies

1. All reservations, including event bookings, are subject to availability.
2. Rates and availability displayed on the website are not guaranteed until confirmed by our team.
3. Changes or cancellations must adhere to the policies outlined in your booking confirmation.

   Cancellation Policy

1. Room cancellations made within [Insert Timeframe] of the check-in date may incur charges.
2. Event cancellations are subject to contractual terms specified during the booking process.

For specific details regarding cancellations, modifications, or refunds, please contact our reservations team.

 

Event and Venue Use
When booking an event at Wyndham Edmonton, you agree to the following terms:

1. Event spaces are reserved only for the times specified in your contract or Banquet Event Order (BEO).
2. Setup and teardown times must be arranged in advance.
3. Additional charges may apply for extended use.
4. The use of third-party vendors must be approved by the hotel. A copy of rental orders from external suppliers must be provided prior to the event.
5. Damage and Liability

 

Clients are responsible for:

1. Ensuring event activities do not cause damage to the venue or equipment.
2. Reimbursing the hotel for any damages caused during the event.
3. The hotel is not liable for lost or stolen items brought onto the property.

 

Pricing and Payment
Rates

1. All prices displayed on the website or communicated by our team are subject to change without notice.
2. Prices may vary based on availability, seasonality, and other factors.

Payment Terms

1. A deposit may be required to confirm bookings.
2. Full payment is due as specified in your booking confirmation or contract.
3. Outstanding balances must be settled before check-out or event completion.

 

Check-In and Check-Out
Check-In: Begins at [Insert Time]
Check-Out: Must be completed by [Insert Time]
Early check-in and late check-out requests are subject to availability and may incur additional charges.

 

Code of Conduct
To ensure a safe and pleasant environment for all guests and staff, you agree to:

1. Refrain from disruptive behavior or activities that may disturb others.
2. Abide by all local laws and hotel policies during your stay.
3. Respect the property and facilities of Wyndham Edmonton Hotel & Conference Centre.
4. We reserve the right to remove guests who violate these terms without refund.

 

Limitation of Liability
The Wyndham Edmonton Hotel & Conference Centre is not liable for:

1. Loss, theft, or damage to personal belongings during your stay or event.
2. Injuries or accidents occurring on the premises unless caused by our negligence.
3. Delays, interruptions, or errors in the website’s operation or availability.

 

Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Wyndham Edmonton Hotel & Conference Centre and is protected by copyright laws. You may not reproduce, distribute, or use our content without prior written consent.

 

Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of external sites. Access these links at your own risk.

 

Privacy Policy
Our use of your personal data is governed by our Privacy Policy. By using our services, you agree to the terms outlined in that policy.

 

Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with the updated effective date. Continued use of our website or services constitutes your acceptance of the revised terms.

 

Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
Wyndham Edmonton Hotel & Conference Centre
Address: 4440 Gateway Blvd. NW, Edmonton, AB T6H 5C2
Phone: +1 (780) 437-6010
Email: deep@wyndhamedmonton.com