Privacy Policy

Effective Date: January 12th, 2025
Wyndham Edmonton Hotel & Conference Centre values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or services, you consent to the practices described in this policy. We collect personal and non-personal information to provide and enhance our services.

 

Personal Information
This includes information you provide directly to us, such as:

1. Name, email address, phone number, and postal address
2. Payment details (e.g., credit card information) for booking and transaction purposes
3. Guest preferences, special requests, and dietary needs for events or stays
4. Any information provided through forms, email inquiries, or subscriptions.

Non-Personal Information
This includes data collected automatically when you visit our website, such as:

1. IP address and browser type
2. Device information and operating system
3. Pages viewed, time spent on the site, and referring website
4. Cookies and similar technologies to enhance your browsing experience

 

How We Use Your Information
We use the collected information for the following purposes:

1. To process and confirm reservations, event bookings, or inquiries
2. To improve our website functionality and customer experience
3. To personalize services and tailor offers to your preferences
4. To comply with legal obligations and ensure the security of our guests and systems
5. To send promotional communications, newsletters, or offers (you may opt out at any time)

 

How We Share Your Information
We do not sell or rent your personal information. However, we may share your data under the following circumstances:

1. Service Providers: Third-party vendors assisting with payment processing, catering, event planning, or technical support.
2. Legal Requirements: When required by law, such as responding to court orders or complying with government regulations.
3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of
   the business.

 

Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that
allow us to:

1. Recognize repeat visitors
2. Analyze website performance and usage patterns
3. Deliver personalized content and targeted advertising

You can control cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain website features.

 

Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This
includes:

1. Encrypted payment processing
2. Secure data storage and limited access to sensitive information
3. Regular audits and updates to security protocols
4. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure.
5. Use our services at your discretion.

 

Your Rights and Choices
You have the following rights regarding your personal information:

1. Access and Correction: Request access to or correction of your personal data
2. Opt-Out: Unsubscribe from marketing communications at any time
3. Data Deletion: Request the deletion of your personal information, subject to legal or contractual obligations
4. Cookies: Manage cookie preferences through browser settings

To exercise your rights, please contact us using the details provided below.

 

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of
external sites. We encourage you to review their privacy policies before sharing any information.

 

Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from
children.

 

Updates to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page with the revised effective date.

 

Contact Us
For questions or concerns about this Privacy Policy or to exercise your rights, please contact us:
Wyndham Edmonton Hotel & Conference Centre
Address: 4440 Gateway Blvd. NW, Edmonton, AB T6H 5C2
Phone: +1 (780) 437-6010
Email: deep@wyndhamedmonton.com